Services

WHAT WE DO

Your I.T. needs will be fully met via our unique set of skills and management. With a combination of private cloud encrypted backup systems, Managed Support Packages, websites which produce results and a well-rounded, experienced local team – we are always here for you.

Ideally you won’t see us at your work-place too often, as we do a lot of back-end preventive maintenance to ensure your business hours are just that.

Prevention is always better than cure, and we are here to help with both – extensive preventive maintenance, plus super-fast disaster response.

Backups Available

Cyber crime is increasing exponentially and often backups are out-of-date or incomplete. Our backup service is offsite, encrypted, and managed constantly.

Secure Your Website

Websites can be hacked, and cause damage to both credibility and data.
Our systems create and maintain complete backups constantly. Nothing is lost & recovery is almost immediate.

Data Encryption

As well as two-factor authentication, your backups & remotely stored data is encrypted. The security is one level above internet backing & data is retained in a private cloud unlike most other services.

Technical Service

Our high-level technicians have decades of experience & great communication skills, so your issue is often resolved on the first call.

Support times

Standard business hours are in place for support unless otherwise agreed, however many processes like backups & virus scans are scheduled after hours to ensure minimum business impact.

Hosting & Websites

We've been designing, building & supporting websites for decades. Including social media, blogs, eCommerce, SEO & speed optimisation. Also hosting and domain names. Call for a free appraisal of your current site.

Managed Services

UNLIMITED

REMOTE IT SUPPORT​
$ 1 Per Day
  • Unlimited remote support per PC
  • MS Office & email
  • Internet setup
  • Virus clearing
  • Backups
  • System monitoring & maintenance
  • Firewall, malware & spyware control

ONSITE PLUS

REMOTE & ONSITE
$ 2 Per Day
  • $1 Plan Plus:-
  • Unlimited Onsite Support
  • No travel charges
  • Installations
  • Upgrades
  • Repairs
  • Wifi & modem setup
POPULAR

ULTIMATE

SUPPORT​
$ 3 Per Day
  • $2 Plan Plus:-
  • Managed Online Backup
  • High level encryption
  • Super Secure
  • Disaster recovery
  • Only seen by you
  • Retained forever

HOSTING & DOMAINS

Through our sister company Woof Byte, we offer both hosting and domain name products.

We are resellers of SiteGround and VentraIP – Australia’s largest locally owned solid & secure host. Our hosting solutions are of the best quality and include onsite daily backups and email setup.

Woof Bye supplements this with additional offsite backups, cloudflare caching & uptime reports.

Furthermore, we organise Instant Domain Name Registration for both Australian and International extensions.